How do I report Bug?

We are sorry for your inconvenience.
Please contact us with more details and we are going to try to fix bug.

1. Device model :
2. OS version :
3. Polaris Office version currently used :
4. The procedure you performed when the error occurred and description about bug :
5. Documents, Screen Shot, Screen Recording of bug

Email : [e-mail]
Homepage : Sumit a request
Product :
[PC (Windows/Mac]
Polaris Office App > Click '?' on top right corner > Click 'Report error'

[Mobile, Tablet (Android, iOS)]
Polaris Office App > Select your name on the top> Select 'Customer Support'

* If you want to attach big size file, please send it via email '[e-mail]'.
* If you send your document, the document will be used only for the purpose of resolving and improving issues, and it will be kept for 3 years, which is the period of retention and use of personal information, and will be destroyed thereafter.
* We may request additional info when we need more details or error didn't happen at our side.