What can I do for you?
FAQs
Polaris Office Product
- What is Windows Polaris Office (Cloud Office)?
- What is Windows Polaris Office PC (Lifetime)?
- [Windows] What is the differences between Polaris Office (Cloud) and Polaris Office PC (Lifetime) on Windows?
- What is Mac 'Polaris Office - PDF & Docs' (Cloud Office)?
- What is 'Polaris Office PC(Lifetime)' for mac?
- [Mac] What is the differences between Polaris Office - Docs & PDF (Cloud) and Polaris Office PC (Lifetime)?
Subscription, Billing
- How do I cancel my subscription?
- How do I request a refund?
- How to check receipt?
- How to check receipt?
- What is Ads remove service?
- I upgraded to Smart / Pro, but my account still says the Basic.
Account, License
- I want to see which devices are currently connected, and how do I disconnect unused devices?
- How do I access same documents on other devices? (I want to acess the documents, which were edited on PC, on mobile.)
- Do you want to use paid features on other devices?
- My account was registered with random alphate after doing Sign in with Apple. What happen? (What is Hide My Email on Sign in with Apple?)
- What is Editing amount? (Monthly Allowance, Monthly Usage)
- What is the difference between My Polaris Drive Space and Monthly Allowance?
Tips
- I want to unshare a document shared as a link.
- Welcome to Polaris Office
- What is the auto-upload feature? (Is the document automatically created in the inbox?)
- What is the automatic-recovery feature?
- What is the auto-save feature?
- [Trial Version] Request a Refund